Frequently Asked Questions

What is the shelf life of your Rotavirus positive control?

Our RUO PROCEEDx™ Rotavirus positive sample products have a shelf life of two years from the date of manufacturing.

Do you provide technical support if I encounter an issue with your control samples?

Yes, please contact Customer Service for technical support.

Can I set up automated reordering or recurring shipments for Rotavirus quality controls?

Yes, please contact Customer Service to set up customized shipments.

Do you offer bulk purchasing options for your Rotavirus external quality controls?

Yes, please contact Customer Service for bulk options since shipping requirements may change with your request.