Frequently Asked Questions

What is the shelf life of your CT/NG/TV positive swabs?

Our IVD REDx™ CT/NG/TV positive sample products have a shelf life of two years from the date of manufacturing.

Do you have assay verification and validation kits available for the CT/NG/TV positive swab?

Yes, and we also make custom verification and validation kits (ONBOARDx line) for your specific needs. Please contact Customer Service for more information.

Do you offer bulk purchasing options for your CT/NG/TV positive swabs?

Yes, please contact Customer Service to review your options.

What is the lead time for delivery of your CT/NG/TV positive swabs?

We do not have a specific lead time due to several factors, including the customer’s geographic location, customs clearance processes, and local regulatory requirements. Because of these variables, we cannot guarantee a specific lead time. However, once we know your location and order details, we can provide an estimated delivery timeframe.