Frequently Asked Questions
What is the shelf life of your CT/NG/TV positive swabs?
Our IVD REDx™ CT/NG/TV positive sample products have a shelf life of two years from the date of manufacturing.
Do you have assay verification and validation kits available for the CT/NG/TV positive swab?
Yes, and we also make custom verification and validation kits (ONBOARDx™ line) for your specific needs. Please contact Customer Service for more information.
Do you offer bulk purchasing options for your CT/NG/TV positive swabs?
Yes, please contact Customer Service to review your options.
What is the lead time for delivery of your CT/NG/TV positive swabs?
We do not have a specific lead time due to several factors, including the customer’s geographic location, customs clearance processes, and local regulatory requirements. Because of these variables, we cannot guarantee a specific lead time. However, once we know your location and order details, we can provide an estimated delivery timeframe.
